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FEATURED

Selected projects show MRL’s practical work supporting training teams, learning platforms, onboarding, virtual delivery, and community education across several industries.

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Healthcare

Healthcare Workforce Training & Onboarding

Supported new-hire training and onboarding through class delivery, trainer support, cohort coordination, learner tracking, and nesting assistance in healthcare support operations.

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Aerospace & Manufacturing

Enterprise Learning Operations & Facilitator Enablement

Supported facilitator onboarding and virtual learning operations within an enterprise aerospace learning team, including platform guidance, session preparation, and troubleshooting.

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Executive Learning Programs & Leadership Development

Helped coordinate executive learning events through schedules, presenter communications, materials readiness, participant support, and delivery logistics.

Financial Services

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Virtual Learning Solutions

Large-Scale Virtual Learning Events

Provided live production and facilitator support for virtual learning events with audiences of 500+ participants, including breakout rooms, learner questions, and troubleshooting.

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Nonprofit & Community Education

Community Learning & Digital Skills Programs

Created digital skills workshop materials, handouts, presentations, and volunteer guidance in support of community learning activities.

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Learning Technology & Operations

Learning Systems & Program Administration

Supported LMS administration, enrollment and completion tracking, reporting, training schedules, and learner questions across enterprise learning programs.

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Nonprofit Essentials: From Idea to Launch

Drafted a self-paced course prototype for aspiring nonprofit founders, with lessons, worksheets, assessments, and planning templates.

Workforce Readiness & Training Leadership

Helped support trainer teams, new-hire cohorts, classroom delivery, coaching, nesting, and learner progress tracking in contact-center operations.

Customer Service &
Contact Centers

Virtual Training & Workforce Development

Supported virtual training sessions, facilitator coordination, learner assistance, communications, and delivery logistics within government-related programs.

Government Programs

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